Supported and recommended browsers:
Joining the meeting
You should`ve received a link to join the meeting. It may or may not include the video number but if it doesn't, just request the video number from the organizer.
Once you've entered the link, you will arrive on a site that looks like this (it may have different branding, but the layout is similiar)
If the link you received included the video number, it will have auto-filled the top field with the right video number. In this case, we're going to assume the meeting we're invited to has this video-number:
In our case we didn't have a link with the video number pre-filled, so we have to type it in (or copy paste it). And of course, put a sensible display name in the "your name" field. This is the name that will appear in the participant list.
You've now given enough info that you can start joining the meeting but we recommend that you take a quick look at the "settings" section before you join. That allows you to select camera and microphone and adjust how much bandwidth you would like the browser to use. The default is fine for most connections but if you have enough bandwidth you can get better quality if you increase it.
Click on "settings"
If this is the first time you visit this page, it will prompt you for access to camera and microphone at this stage. Click "allow" to accept it. Without access to your camera and microphone, you can only moderate a meeting.
The setting for bandwidth (which also controls the quality you can send/receive) is marked in red below:
576kbps is ok for medium and slow networks and is suitable for ADSL connections with less than 1Mbps upload.
If you've got a more modern connection, with >1Mbps upload/download speed go ahead and select the higher speeds.
Keep in mind: If you don't know what speed you have available, try the "biggest" number and see if that works. If you notice that you're struggling with in-call quality issues once you've joined, disconnect from the call, go back here and try a lower number and re-join the call. This way you can find what your computer can handle.
Once you've selected the bandwidth you want to use, click OK.
That should bring you back to the join screen.
Now it's time to join the call, and you do that by clicking on the button marked "connect" (We guess you figured that out by yourself).
If you hover your mouse over the part of the button with a phone and camera, you get a drop-down list that lets you select if you want to join with video and audio, audio-only or only to view the participant list and what content is being shared.
It looks like this:
Select the mode you want to use (all three cases allows access to participant list, chat and content shared)
phone + camera: join with video and audio. You can also share content
phone: join with only audio. You can see content that's being shared
none: conference control (see participant list and content being shared)
Usually, the top one is the one you want.
Once you've clicked "connect", we will prompt you to select the devices you want to use (camera, microphone and speaker). This might be slightly different between browsers but make your selections and then click "start".
At this point we will try to connect you to the meeting.
If the meeting is configured with any kind of access control, you might be prompted if you want to join as a guest or a host. It looks like this:
In this case, we're joining as a guest so we select that and click connect. If you're prompted for a pin, input the pin you've been given and click connect. It will look like below:
In this particular case, we have to wait for a host/moderator to join the meeting before it starts. So to us, we will see the following:
At this point you're all good. Just wait for the host to join.
Once the host joins or lets you in to the call, you will see the participant list (upper left), the chat room (lower left) and the background should now give you the video feed from the other participants. In this particular case you see an indication that the other participants are audio only.
The in-call controls are pretty straigth forward (from left to right):
arrow: Hide participant list and chat room.
microphone: toggle your microphone on/off
camera: toggle your video feed on/off
Red phone: disconnect from the call
screen (not available in all browsers): start sharing content
pdf button: upload pdf for sharing.
loudspeaker: adjust volume and select audio output device
camera with arrows: Change camera
information: display call statistics between you and the meeting.
square: Toggle fullscreen
If you wish to share content, simply click the "screen" button:
What happens now also depends on the browser, but for Chrome it looks like this:
You can now opt to either share your entire screen (if you have more than one screen, select one of them), a single program window or just a chrome tab.
Select the option you want to use and then click "share" (or "Del" like it says in my browser).
Once you start sharing, the "share content" button in the interface changes. To stop sharing, click that button again.
If you've got other questions about how to use this, just send us an email at support_at_videonor.com
This concludes this guide.