Deploy Add-in for outlook (on prem exchange)

Last Updated: Apr 26, 2019 02:55PM CEST
Intended audience
This document is intended for IT administrators tasked with deploying the Videonor Outlook  add-in within an organization. For documentation regarding use of the Outlook add-in, please refer to our Videonor Outlook add-in user guide.
In this guide, a "video room" means the same as a "virtual meeting room".

About the software
The Videonor Outlook add-in is a piece a software which extends the capabilities of the users’ Outlook desktop clients. The purpose of the add-in is to provide a way for end users to obtain connection information for existing virtual meeting rooms when booking a meeting where they want to use video. The add-in is activated from the ribbon and will open at the right-hand side of the meeting invite where the end user can either opt to create a "one time video-room" or select from permanent video rooms. The end goal is to get the join info pasted into the meeting invite without requiring the end user to enter another portal to find the connection info.

1) All end users will need a valid sign-in to Videonor. The add-in must authenticate with our service to obtain connection info and each user must input this the first time they use the add-in. Reach out to Videonor support if you're unsure if you have such an account.

2) The following requirements exist for Outlook desktop clients.
Windows Outlook client
Outlook clients included in Office 2013 and beyond are supported.

MacOS Outlook client
Outlook clients included in Office 2016 for Mac and beyond are supported.

Additional details regarding compatibility can be found at

1) Obtain the XML file first:
There are multiple options to download the file, most browsers will not offer you to download the file but instead display the content of the xml file directly.
To download the file:
Firefox: Click the hamburger-menu in the top right corner, then select "Save as" (shortcut: Ctrl + S)
Chrome: Right-click on the page and select "Save as"  (shortcut: Ctrl + S)
Safari: File -> Save as (shortcut: cmd + s)

Some browsers might not offer a "save as" option. In that case, try another browser or view the page as source, then copy the text to a text file and rename it to something .xml.

When you have the xml file,
2) Log in to the Exchange Admin Center (EAC) and select organization > add-ins.
3) Select the add icon (+) and then Add from file.
4) Browse to the manifest XML file and then select Next.
5) Double click the Videonor add-in to edit it.
5) Select Make this add-in available to users in your organization.
7) Select either Optionally, enabled by default or Mandatory, always enabled depending on your needs.

Additional configuration for Citrix environment.
For roaming profile configuration, please make sure that
  • IE username and passwords are included in the roam (i.e
  • The file "AppData\LocalLow\Microsoft\Internet Explorer\DOMStore\%random-name%\office-integration.videonor[1].xml" is included in the roam.

Note: This path is not equal for all users due to the %random-name% folder.
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