Update to Cisco based VMRs

Last Updated: Mar 04, 2019 03:11PM CET
Everything mentioned below is now in effect.

Summary:
  • New user interface for browsers and new version of the desktop app
  • Support for more browsers
Q: Do I need to do something to prep for this?
A: If you use the Cisco Meeting desktop app, consider upgrading to the 1.11 release currently available on the download page (link at the bottom of this article). We won't stop you from using older versions, but we won't be able to help with problems you might encounter while using those.
If you're using webrtc to join (browser) we recommend that you review the changes in the user interface (link below).


Details regarding the change:
We're upgrading our browser front end for Cisco-based virtual meeting rooms and making the 1.11 branch of the Cisco meeting app available. This includes support for more browsers (previously only Google Chrome was supported) and a new user interface for both browsers and desktop apps. For desktop (PC and Mac), version 1.11 of Cisco meeting app is now the version we support and recommend to use. If you're using version 1.9 or 1.10 - follow the link at the bottom of this article to get the .msi or .dmg files for upgrading (you can still use 1.9 of Cisco meeting app for a while if you prefer that but we won't be able to help out with issues).

After the upgrade, the user interface for browser and desktop apps on v1.11 will have the same look.

If you want to check the new join flow for a browser guest, this article covers that:
http://support.videonor.com/customer/en/portal/articles/2964320-join-cisco-based-vmr-via-browser

In general, Chrome will remain the recommended browser, but after the upgrade, more browsers will be supported.
http://support.videonor.com/customer/en/portal/articles/2964338-supported-browsers-cisco-based-vmrs-

As always, if you have questions regarding this that you don't see an answer to here, feel free to send us an email on support_at_videonor.com.

Get the most recent version of the Cisco Meeting apps here:
http://support.videonor.com/customer/portal/articles/2367570-cisco-meeting-app-download-section
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