Upgrading Jabber Video

Last Updated: Mar 22, 2016 02:17AM CET

The latest release of Jabber Video is: 4.8.11
Check your current version number on Jabber Video by going to:
Settings -> About Jabber Video

Read this before you upgrade (only applies to Windows users):
There is a known bug with password storage between version 4.8 and previous versions on the Windows variant of Jabber Video. It means that if you upgrade from version 4.7 to version 4.8 you MUST re-enter your password, even though it will look like the password is already entered. If you don`t remember your password, please let us know and we will generate a new one for you. (There is a "submit a request" link at the bottom of this article.

General info:
Every time you sign in to Jabber Video a versions check is performed and if you are using a different version than what we have defined as the latest one you will be notified that a new version is available and prompted to install it.

This might not be desirable for all users due to group policies etc so if you don`t have local administrator rights on your computer, then notify your IT-admin that there is an upgrade available for Jabber Video and ask him/her to contact us.

You can also upgrade manually by downloading the most recent version and then installing it.
Downloads is available from this article: <download section>

I find this article helpful

Can’t find what you’re looking for?

Submit a ticket
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
Invalid characters found