Getting started - Jabber Video for Windows

Last Updated: Mar 22, 2016 02:15AM CET

Here you will find instructions on installing and basic setup of Jabber Video. This is for Windows users.

Download Jabber Video
If you have not yet downloaded your version of jabber video, you must do so before proceeding.
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Install Jabber video:

  1. Launch the jabber executable that you have downloaded
  2. Complete the setup-wizard (press next a few times) and accept the Jabber EULA document. All standard settings should work just fine for most users. After installation has completed, Jabber Video should auto-launch (unless you deselected the checkbox in the last screen of the setup-wizard). If it does not launch automatically, launch the application (it is named "Cisco Jabber Video for Telepresence" so it should be easy to locate by searching in your applications.
  3. If you have not done so already, connect webcam, microphones and speakers now
  4. Log in to Jabber Video using the credentials supplied to you

(If you run into trouble at this point, please consult this troubleshooting guide)

The first time you sign in, you will see a quick-setup which will guide you through the configuration of microphone, speakers and camera. Adjust the settings so that both your sound and camera works like its supposed to do. Press ”Next” to continue.

The next screen will perform some automatic tests to find out the awailable bandwidth and system resources on your computer. When these tests are completed you will see an overview of expected outgoing video quality.

When the quick-setup is done, you are ready to make your video call. This is a brief overview of the user interface:

To see your own video address, hover your mouse pointer over the name displayed near the top of the Jabber Video control window.

To make a call:

  1. In the search field, start typing the name of the person or endpoint you want to call
  2. Select the desired entry from the search results using the mouse or arrow keys
  3. Either
  • Click 
  • Double-click the name
  • Press "Enter"

The Video window will now appear on screen

There are three more ways to initiate a new call:

  1. Click "Favorites" and select a name from your list
  2. Click "History" and select a name from that list
  3. Enter a video address (SIP URI- looks identical to an email address) for a person or an endpoint directly. Example:

Receiving a call:

When someone calls you on Jabber Video, this dialog will appear:


In call controls:

The video window in Jabber Video looks like this:


Hover your mouse over the video window in order to activate the controls. When visible it looks like this:


A toolbar with these buttons will appear when you move the mouse pointer over the video window:

Icon Controls Description Toggle
Selfview See yourself on camera.  
Camera Turn your camera off/on.
Microphone Turn your microphone off/on.
Speaker volume Click to mute, or drag slider to adjust.

Use entire screen for video. You can also toggle this setting by double-clicking the video window.

Presentation sharing Share an application window.  
End call Hang up.  

How to share:

During a call, you can share one of your application windows, such as a PowerPoint presentation. To share an application window:

  1. Click the Presentation button  on the video window pop-up toolbar to bring up a list of your open application windows.
  2. Select any of them to start sharing.
  3. To stop, click the same button again, then click Stop sharing presentation.

If you turn on fullscreen or slideshow view in an application during a call, Jabber Video will automatically ask whether you want to share that window. When you exit fullscreen view, Jabber Video will stop sharing.

You can also select Entire screen from the list of shareable items to share the desktop with all visible windows.

Your shared window will appear to you as a picture-in-picture (PiP) inside the video window. Double-click a PiP to focus on it.


If bandwidth or system resources are limited, turning off your camera during a presentation will improve presentation quality.


What to share

Participants will see everything that happens in the shared window as it occurs. This feature has many potential uses. Here are a few examples:

  • Share your word processor and let call participants see your meeting notes as you type.
  • Share pictures from your computer as a slideshow.
  • Draw as you go, share an image editor or other visualization tool.
  • Share your web browser, email inbox, calendar ...
  • Share your entire screen with all visible windows, for example to demonstrate a process on-screen.

If sharing your entire screen, we recommend minimizing the Jabber Video windows, in particular the video window, as this will otherwise be included in the shared presentation.

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